MSN Home  |  My MSN  |  Hotmail
Sign in to Windows Live ID Web Search:   
go to MSNGroups 
Free Forum Hosting
Important Announcement Important Announcement
The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
AmericanIdolLoftFairNBalancedContains "mature" content, but not necessarily 
What's New
  Home Page  
  Message Boards  
  Loft Banquet 07  
  2007 Loft Awards  
  Loft Banquet 06  
  2006 Loft Awards  
  American Idol 7  
  Big Brother  
  Big Brother 9  
  Big Brother 8  
  American Idol 6  
  Big Brother 7  
  Canadian Idol 4  
  American Idol 5  
  Rock Star 2  
  Misc 2  
  Countdown: OBAMA  
  * * * 2008 * * *  
  Global Awareness  
  Animal Awareness  
  2008 NCAA  
  LFL 08-09  
  LFL 07-08  
  LFL 06-07  
  LFL 05-06  
  Book Listings and Recommendations  
  Creative Streak  
  Icons and such  
  Health N Fitness  
  Weather Board  
  Science & Crypto  
  Free Swim  
  Safety Dance  
  FNB Guidelines  
General : Zune mp3 players suddenly stop working WORLDWIDE
Choose another message board
View All Messages
  Prev Message  Next Message       
 Message 1 of 1 in Discussion 
From: Jnp9  (Original Message)Sent: 12/31/2008 9:49 PM
good job microsoft

Users baffled as Zune MP3 players freeze up

  • Story Highlights
  • A widespread, mysterious glitch caused thousands of Zune MP3 players to freeze
  • Message boards are buzzing about the problem, which began occurring late Tuesday
  • User: "It seems that every Zune on the planet has just frozen up and will not work"
  • Microsoft, maker of the Zune, says it's working to fix the problem
  • Next Article in Technology »
language=JavaScript type=text/javascript _extended="true">var clickExpire = "-1";</SCRIPT>
By Brandon Griggs
Decrease font Decrease font
Enlarge font Enlarge font

(CNN) -- Baffled consumers are griping about a mysterious glitch that appeared to cause thousands of Zune music players to simultaneously stop working late Tuesday and early Wednesday.

Microsoft issued the first Zune portable music player in 2006 to compete with the iPod.

Microsoft issued the first Zune portable music player in 2006 to compete with the iPod.

Internet message boards have been flooded with complaints about Zune's 30GB models freezing, prompting Y2K-like speculation about end-of-year hardware or software problems.

"It seems that every Zune on the planet has just frozen up and will not work," posted a Mountain Home, Idaho, user on CNN's "I have 3 and they all in the same night stopped working."

Another iReporter said he was working the night shift at a Toys R Us store in Puerto Rico when his Zune player and the Zunes of four co-workers all failed about 1:30 a.m. ET Wednesday. They all froze up

"It froze and there was no way to turn it off so you just have to wait until the batteries went dead. You can't push any buttons or anything," Carlos Colon told CNN. Colon said he owns a first-generation 30GB model.

Don't Miss

Other users report their Zunes reboot but freeze when the startup status bar reaches 100 percent. A post on titled "Help-frozen zune!!!!" had attracted more than 19,000 comments by Wednesday afternoon.

Some Zune users have dubbed the crisis "Y2K9" or "Z2K9," a reference to New Year's Eve and concerns over potential widespread computer failures on January 1, 2000 -- fears that proved unfounded.

Zune users were still trying to discover the cause of the problem Wednesday afternoon.

Microsoft Corp., maker of the Zune, posted this statement Wednesday morning on the Zune Web site: "Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We're aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!"

Contacted Wednesday morning by e-mail, a Zune spokeswoman said, "We are actively working now to isolate the issue and develop a solution to address it. We will keep customers informed on next steps via the support page on ("

Microsoft released its first Zune 30GB music player, a competitor to Apple's popular iPod, in 2006. No widespread glitches have been reported this week in its second-generation 80GB or 120GB models.