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strange?how about this:trouble report:cbc,bsy,line rec says disc;disc disc;yet when the # is called,it rings bsy,no rol saying # not in serv,there are no serv ord in past 60 days.the # ani's when opened @ frame when coils were pulled.rcmac said # doesnt exist.???? ???.answer:6 months earlier the acct had been up for idny-non-pay,but because the line was in use-off hook the idny like any other serv order couldnt go thru the system.after multiple attempts over 24-48 hours(it depends on the switch type)the order auto completes.the idny eventually "D'd" out& a final bill (which of course never was paid ) was issued.had one of this cust "friends" not complained about cbc this cust would have had free phone serv for a long long time. |
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