|
|
 |
Reply
| | | Message 4 of 14 in Discussion |
|
Another thing to be aware of is that they will compare this to Avaya CTI and CMS reports. CMS can tell them everything that you do on the phone including who hangs up the phone first.
There is another program called NICE that records screen shots of everything you do on your computer along with recording the calls. Press ctrl-alt-del and look at your task manager. |
|
|
|
Free Forum Hosting
Important Announcement
Prev Message
