Yeah, I could understand it if I was towing stuff - my brother goes through transmissions on his trucks, but he's towing an 8,000 pound trailer on a regular basis.
I've never towed anything with it once, and only carried a full load in it one time, when I moved some furniture from NC to FL.
I'm not pleased - I'm waiting to hear from my service guy at the Ford dealer; can't WAIT for that conversation.....