RSD Support From Ones Who Care

Another MSN Letter that is circulating in one of our Members groups that she forwarded to me just now!

So do we even know what is going on?

All we can do is wait until we hear it for certain. There has been no comment from MSN directly to me or posted anywhere. All we have are these emails that people are posting and these blogs that people are writing and some of them are POSING as MSN representatives.

I have not received anything at all and I am a manager of 4 groups and not one of my email addresses have received any notice. Normalee is manager of 3 groups and has received nothing either.

We sit and wait and I keep checking alternatives. Although, I have found one that is promising should the time come.

My name is Dolores and I am a Subject Matter within MSN Groups department. Your e-mail was escalated to me and I would like to assist you with your concern about the information you saw that MSN Groups is closing down and that it will be changed to Windows Live Groups.

I realize how important MSN Groups is to you. I appreciate that you have written to us regarding this.

The posting you saw is a hoax. MSN Groups is not closing down and Microsoft has no plans of decommissioning MSN Groups at this time.

Microsoft has no control over email messages, Web sites, or postings that imitate company trademarks, logos, or copyrighted materials. The sources of these hoaxes only attempt to spread malicious rumors about Microsoft and may sometimes even encourage people to divulge personal information willingly. This information is frequently used maliciously or fraudulently.

To avoid the spread of these types of information, we advise you to delete any email you receive, or disregard postings on MSN Groups regarding this rumor.

Any important announcement from Microsoft about MSN Groups will be posted at the MSN Groups homepage (http://groups.msn.com).

On the other hand, it is true that Windows Live Groups is coming in the future, but it is a separate product. As of this time, we do not have any information yet about the features of Windows Live Groups.

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

Sincerely,

Dolores

Subject Matter Expert

MSN Groups Technical Support

Important Announcement The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
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