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| | From:  1957classic (Original Message) | Sent: 9/17/2006 7:35 AM |
Here is what I was told: Please wait, connecting to server... Connected! The chat's topic is: SPCN Helpdesk 24/7 We lcome to the Sparkpea.Net Chat Service Please be patient, An operator will assist you shortly. If no help is available at present - post your question on our user forums at http://sparkpea.net/forum.php <DIR> <DIR> <DIR> 8 Admin_Serpent has made 1957classic a Participant.</DIR></DIR> Admin_Serpent : 1957classic - Welcome to the SPCN HelpDesk , What can I assist you with? 1957classic : I have members that can't sign in Admin_Serpent : Have they recieved their activation email and activated their accounts? 1957classic : no, they haven't, they have also been checking their junk mail too Admin_Serpent : bare with me ill get you a link to the forum post for more information k? 1957classic : ok Admin_Serpent : Ok sods law being i cant find the post when i need it LOL. Admin_Serpent : How long ago did they register? 1957classic : within the last week 1957classic : is this a common occurrence? Admin_Serpent : Okies - you can send them to the signin page, and within that page.. is a link for resending the activation email. 1957classic : ok, thank you Admin_Serpent : They can request a new email to be sent - and they should keep an eye on all their folders Admin_Serpent : if the email doesnt arrive say within 30mins, Contact me again - and i'll get some more information for them </DIR> |
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