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This problem might also be caused by using cached (old) Web pages, outdated cookies, or a crowded Web history. To fix this, delete your temporary Internet files, your cookies, and your Web history.

In Internet Explorer 6:

1. On the Tools menu, click Internet Options.
2. Click Delete Files and then check the Delete all offline content box. Click OK to confirm.
3. Click Delete Cookies. Click OK to confirm.
4. Click Clear History. Click Yes to confirm.
5. Click OK.

To ensure you always use new (non-cached) versions of Web pages, click Internet Options, click Settings, and then click Every visit to the page. Click OK to save your changes.

To keep your Web history light, you can set the number of days you want to store by using the arrows next to the Clear History button. You will have more current information by choosing fewer days.

For information on deleting temporary Internet files in other browsers or in other versions of Internet Explorer, see Clear your browser's cache in Help.

For information on deleting cookies and clearing the Web history in other browsers, consult your browser's Help.