1. The Chairman has failed to react substantitively to any of the points raised, and instead chosen to ignore legitimate concerns of paying customers.

2. The Chairman has said the fans groups 'offer no solutions'. We have offered practical advice at every meeting we have had over a number of years. That the Chairman and Chief executive chose to ignore most of that advice is down to them, but it is simply misleading to claim they were never offered it.

3. He says people who are members of fans groups and populate websites are 'not exactly Captains of Industry'. That's a rather sneering put-down, by definition, of everybody who reads this post.

4. He says the Trust think they 'know more about tactics than Walter Smith.' We don't. Not only have we never said that, we have said several times that the football people at the club know far more about football than we do. You'd have to ask the Chairman why he chose to make such a patently untrue assertion.

5. He accuses the trust of 'mischief-making'. If he'd like to point out anything in the 17 issues raised which is incorrect, we'll happily rescind it.

6. He says the Trust is an extremely small band of people. 5,000 members isn't a full Ibrox, but I'd counter it's a fair representation of support - certainly a big enough customer base to avoid insulting and ignoring.

7. He says 'real fans' know he's doing a good job. Define a 'real' fan to us.

8. His overall assertion is that the RST is intent on de-stabilising the team. We'd simply like to point out that it isn't us sanctioning the transfer of our top goalscorer halfway through the season.

Thank you for your time.

We deserve better.