I almost got D 82, when I started in my old store, in 1992. Luckily for me, they decided that I was a better fit for Pets; what with my veterinary experience, pet ownership history, and desire to manage Pets. Looking back on it, I feel that I was blessed!
You sound like you're on top of how to handle your dept. Our D 82 mgr never seems to do much, and she always leaves floats, trash, etc on the sales floor. I am NOT saying I could do a better job, but I wish mgmt would hold her to a higher standard.
Great to see you posting again; seems like it's been awhile. I love your sense of humor.
Mad