I can't remember everything you needed to do, and I've got the instructions around too somewhere.  It might be your work place preventing you from using the chat room.. with a firewall or something in conflict with it (I'm no expert on that).  Here's some old instructions I found (there might be 1 or 2 things missing, I'll look at these too)

 

1.) Close all instances of Internet Explorer.
2.) Go to My Computer -  C:\Windows\Downloaded Program Files or
C:\Winnt\Downloaded Program Files
3.) Find all entries named MSN Chat Control, select them one by one, click on
them using the right mouse button, select remove and answer "yes" to the
confirmation pop-up.
4.) Close MyComputer.
5.) Open Internet Explorer.
6.) Select Tools/Internet Options/General/Delete Cookies. Confirm that "Yes" you
want to delete all cookies.
7.) Close the Internet Explorer Options menu.
8.) Close this instance of Internet Explorer.
9.) Open a new instance of Internet Explorer and navigate to your chat room to
trigger a new download of the Chat control.

Beer...u could be a Cookie Monster!!!! I love cookies. specially double choc chip ones.....will there be any of those at the debriefing!!! Choc and G spots way hey!!

I can only think of 6 things (mostly already mentioned really)..

 

* The webcache should need clearing

* All cookies should be deleted

* All previous versions of MSN Chat Control should be removed

* Security and privacy settings should be set to a friendly level (which they are)

* If you're logging in from work - the work's firewall could be intefering with cookies

 

* Also.. it might help if you go to C:\WINDOWS\Downloaded Program Files or C:\WINNT\Downloaded Program Files and delete everything in there (you might be prompted re-download stuff if you visit any regular websites that use their own program files, but they might be interfering)

 

I'll go into more detail about each procedure in the next message (but you may have already done all of this)

I have the same problem as Mezz but dont want to restore factory settings..can anyone help.....Mark, Nick can u remotley assist moi?

 

 

fi

x

 

 

Mark, thank you , I got sorted, had Nick tortured on line one night and what a dumb blonde I was...done all the cookie, deleting bits and then thought ooops what about the firewall...took it off, got into chat then reinstalled it...worked a treat...duh!!!!