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Hair Color Help : So-Color V-lite
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(3 recommendations so far) Message 1 of 15 in Discussion 
From: MSN NicknameStarliteny1  (Original Message)Sent: 5/12/2004 3:16 AM
My job has just switched from Matrix Logics to Matrix So-color. We just had a class on it today, but I would like to know if any of you have had experience with it? What I am wondering about is I know that V-lite isn't used with heat. If someone is getting lets say cap highlights, do you put a bag over it, and how long does it generally process?


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 Message 2 of 15 in Discussion 
From: LadyRobanyaSent: 3/12/2005 2:45 AM
I know this message is old, but i've used v-lights my entire career.  I use it just as I would any other bleach including under the dryer.

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 Message 3 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 3/12/2005 3:02 AM
Thanks LadyRobanya, I wasn't sure it was ok to use heat with this product. And remember, no message is too old to respond to!

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 Message 4 of 15 in Discussion 
From: IndiannaSent: 4/26/2005 3:31 AM
Sometimes you can break the rules I have put Vlight under the dryer or with a bag on and had great reasults. And cut the time down. Really works if you are fighting drugstore box color that will not move. Wendy

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 Message 5 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 4/26/2005 9:51 PM
You're right Wendy, I have used V-lite under the dryer, and had great results. When the trainer came to the salon, she explained that heat could be damaging to the hair, and V-lite doesn't need heat to work. It doesn't, it just takes longer to process. It's fine when you have to do work in between when you're busy, but better under the dryer when you don't have time to spare, or like you said when someone has layers of box color in their hair.
 

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 Message 6 of 15 in Discussion 
From: wgrdohr2Sent: 8/16/2005 2:44 PM
Matrix people have a cow when you say you use V-lights under the dryer but I do it often as the stuff just works too too slow.  Just watch it!  I personally can't stand the stuff and do not look for it to lift to the palest yellow stage, it won's unless the NL is already very light.  You need to use the color sync to tone if you want to get to platinum levels

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 Message 7 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 8/16/2005 9:15 PM
Oh I agree with that. Personally, my best experiences had been with Clairol. Even the hairpainting product from the drugstore worked well without heat, even better than the Keilidicolors after 15 mins with heat worked. It wasn't light enough, so I had to put a few foils in my own head at home, and I love it now!

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 Message 8 of 15 in Discussion 
From: MSN Nicknameinstruct60Sent: 9/8/2005 12:21 AM
Hi Starliteny,
 
I am just learning the v lite myself, coming from redken, wella and clairol.  I have one stylist that considers herself to be a color expert in the salon.  She does do well with it but the Matrix is new to her, so she is complaining a lot.  SmartStyle does not provide us with a color remover, we have had some clients with black, box color wanting it removed and the hair lightened.  One client came in with white, (bleached),  hair from 1/2 inch out from the scalp to red, gold in the cold shaft, about 4 inches of it and then lighter blonde ends.  She wanted this hair to be all blonde.  She admitted that she had even used Sun In to try to lift the dark color that she had had in her hair.  I was skeptical about this and did not want the liability of it but the color stylist wanted to do a strand test and make her sign the permissions slip stating that she understood the problems with the procedure.  I said, ok, fine, but we see what the strand test shows first.  She did go ahead and work on it, and the white blonde at scalp turned green with the 7G that she applied, so we had to add a bit of red to the formula for that one,  She could not understand why that would go green.  I have seen that before working previously in a beauty college, so I told her, she has dumped so much on her hair, it could do any weird color at this point.  She got it finally to a reddish blond for her which was nice, and the girl accepted that with relief and seemed to like it. 
 
I am the manager and I feel like the stylist played with fire a little, ok, more than a little here, what do you think?
 
One product that we don't have is, color remover, and we also do not have the Matrix instacure, that is causing her a great deal of complaining.  Heard this before?
Instruct60

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 Message 9 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 9/8/2005 12:44 AM
I have not even heard of Instacure. I remember when the place first opened at the orientation, they have specified that we don't offer corrective color. I don't think the company wants the liability. Even the color experts will tell us that some things just should not be attempted. So, yeah I do think the stylist was playing with fire. It's so important to find out what they have in their hair. Some things no one should mess with. Sun in has to be one of the worst things anyone could use in their hair. It's right up there with metallic dyes. I do think you could have maybe avoided the green result if she were to give her a malibu treatment first. It's designed to remove any kind of build-up on the hair, including coated color. It supposed to allow a fresh pallete. Also for a pre-perm clarifying treatment. Do you have those in the shop also?
 
I also want to ask you as a manager something about the permission slips. Now, I do understand the need for them in your situation, when you advise against something, and the client insists. We have to have EVERY client sign those regardless of whether they have had a favorable repeat service or not. When I questioned the district manager about how to explain this, she just said to tell them it's company policy. That's it. That's all you have to say. If they want to ask questions, they could call the 1-800 number. I know it's so they can't sue, and she said NEVER tell them that! I know, I wouldn't but I was just wondering how you handle that, and if you agree with that policy?

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 Message 10 of 15 in Discussion 
From: wgrdohr2Sent: 9/8/2005 3:49 PM
V-lights is a pain in my backside.  It does not lift as well as other bleaches and takes excrutiating long to lift dark hair unless you are using maximum developer.  You will not get past the orange stage before 30 -40 minutes with alot of the darker level of NATURAL HAIR.  You must tone with this stuff if you want a pale blonde and then you had best understand the bases of sync to get the desired tone.  I do bag people with this and if and I do stress if you are a true colorist heat can be applied but you are stuck right next to the client to watch it or you will get breakage.

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(1 recommendation so far) Message 11 of 15 in Discussion 
From: MSN Nicknameinstruct60Sent: 9/11/2005 4:35 PM
Well, the stylist did use the clarifying treatment before the color.  She is good at color, I have to hand her that, and she did turn that bad situation into a liveable color, but it made me nervous.  We do have the Malibu, it is not on the POS, it says EC Mode on the screen so evidently that was what SS used to use.
 
The permission slips are a pain to use and decifer, we put NEW ClIENT under the "other" section and I tell them that this is a requirement of the corporation, you know how that is!  I don't tell them that this is so they can't sue, however many of them already know that and say it to me.  I tell them, " this looks scary but it really is nothing that you have not been told before, in a different way."  Actually, a client can still sue, no matter what they sign, lawyers are good at sorting that sort of thing out.  At any rate, you are right, the permission slips are tricky, but all salons should be using them.  People are sue happy these days, unfortunately!
 
Are you running with  full salon?  We need stlylists so bad, and I have 2 who don't like anything about SS as far as I can tell, they have a hard time figuring out the pay system, the advance pay, and the idea that it is a monthly check, not bi-monthly.  How do you handle that?
Instruct60

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 Message 12 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 9/11/2005 9:01 PM
I think you're right that all salons should be using permission slips. We have clients commenting on the fact that they know that they are so they can't sue. A client of mine who has lawyers in her family told me the same thing, that you can still sue, you can't sign your rights away. So, I guess the whole making them sign was a waste of time to me. It's when they mention the whole sue thing, and the fact that no other salons have that policy embarresses me. It felt like the company is actually expecting us to make a mistake, you know what I mean? I've been handling it like you have saying, "well, what could you do?"
 
We have also been horribly short staffed. There was a time when we were running this 7 day a week salon with only 3 stylists! Well, you can imagine, or already know how draining it could be for the ones who stick it out. I guess you could call us full staffed now, there is one who only works 4 days, at night 4-8, but she is a correction officer during the day, and then one of the others who had to leave to take care of her mother after starting here, lasting a few weeks just came back. I'm glad she did, because for the first time I was working with someone who could actually teach me something rather than the other way around!
 
About the pay, for some reason it's hard for new employees to understand. I guess you could say that we get a monthy commission check, but we get an "advance" commission check 2 weeks before. They feel they take away from your pay if you make less the second half of the month, but when explaining that they determine overall commission at the end of the month, it starts to make sense. They do that so the stylist don't ever become lazy. To make the pay scale easier to understand, I handle that by telling them, just look at it this way. If your sales after 40% is greater than your base pay for the hours that you work in a pay period, you get commission. If your sales are less, you get salary. So...set a goal for each stylist and give them a number that they have exceed each day to be guarenteed their commission. Figure it out by dividing their pay period base pay by the days they work. Also, what they have to exceed to make their 45%, and then 50%. So, in other words, they have to exceed $180 day to make their 50%. I have not gotten under 50% for the longest time. It's not so hard for me at all to break $200 a day anymore, and I don't even feel it! Many stylists do this and more, easily regardless of where they work, it all depends on how much you love what you do, and have fun doing it. It is sad how many of these girls don't like to push themselves to make their own money, but it is the only way to do it in this business. Many girls didn't know what they were in for when they got into it, I think that's why they don't last. Very few are willing to work that hard, and will be in the same position no matter where they work. It's just a matter of finding someone with the right personality and attitude.

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 Message 13 of 15 in Discussion 
From: MSN Nicknameinstruct60Sent: 9/24/2005 1:25 AM
Thank you for all of the information about the pay scale and the staffing problems, It is very tiring running 3 stylists 7 days a week long hours.  I have a good stylist now and she is good with color so we can learn from each other.  YOu are so right, it is good to have someone who can teach me something.
 
I have a young stylist who seems to hate everything at the salon, we may end up with 3 again!!
 
You never know!!!!

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 Message 14 of 15 in Discussion 
From: curlup&dyeSent: 9/26/2005 4:50 PM
Hey, guy's I use v-light under the dryer all the time. Alot of times I use color graphics instead to hilight with becuase it starts a minimal amount of lifting before I get it under the dryer also it tones at the same time. I have used socolor for along time and whenever I do a hilight I put it under the dryer so that it will be done in 20min. I don't have alot of problems with v-light but like I said most of the times I prefer colorgraphics becuase then I can pop them under the dryer and be done in about 10 mins. I don't understand why they won't let you use instacure it helps equalize the prosity in the hair.

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 Message 15 of 15 in Discussion 
From: MSN NicknameStarliteny1Sent: 9/26/2005 6:10 PM
Well, that's what happens when the owner of the salon is not a hairstylist! It would help if we got together and gave them our suggestions about what we would like to use. We know more than they do, and I think if we spoke they would listen. We use Keilidicolors for the same purpose as what Colorgraphics sounds like. I like using it as well.
 
 

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