whoa scissor queen,  man that is crazy. i am glad that you handled it the way you did. i admire that. i hate it when people stareo type us, we're all the same, yeah right mr. i would also hate to be the pushy sales person. even when i was in school and we had to recommend products to clients when they needed them, i just suggest that they buy and use the product for theyre benefit then if they dont they dont, at least i told them what i think as a hair stylist. i hate it when i go to hair shows and i go to up to a product stand and see what it's about and then the person trys to push me to buy the product. all that does is scare people off when they try and  pressure people into buying theyre product or whatever they are selling. i would appreciate it more if someone were to come up to me and briefly tell me what i need to know about the product and not pressure me into buying "theyre product". how do the rest of you feel about this?

Yes I had something similar with a Keune rep who was trying to get me to switch. Like you scissor queen I'm a long time socolor user I was an educator with them(matrix) and I had to say I'm pretty content with the results I'm getting. Which like you I gave them the thanks but no thanks line and I get in reply back."All good colorist switch lines all the time" Which I find to be a big load of B. S.!!! Not to say that there aren't other color lines out there that are just as good if not better but as a stylist you want assurance that when you tell a client it's going to be like this it will turn out that way. If your color line is doing that then why would you want to change. I think that the biggest problem with the reps is that they've never worked in the industry they don't know what it's like. To many of them will say" here is a new product don't you want to buy it?" Then I say what does this product do? Why is it different than this other one that I'm using?  Why do I want to switch and half the time they have no idea. the people in our Supply warehouse  don't know anything about the products that they are selling to you either. I live in Colorado and I visit my parents in Arizona. I was in Arizona trying to decide which Aquage hairspray to get my mom when a stylist came over with a girl who worked the counter. The stylist asked about Aquage which was a new line to the store there.All the girl could tell her was that you could layer it on and it wouldn't build up. The stylist looked at me and asked me if I had used the line before I told her yes and proceeded to give her a run done on what products would be good for certain things. She was so happy that she said I was wondering where you work and if you want a job. I had to tell her I lived out of state but that just proved to me that we educate are clients and we want our reps to educate us about new products but they don't. Sorry this reply is so long winded