That sounds like something i went through.  These couple came into the salon i used to work at.  I swear they were stuck in the 60's they were hippies.  literally hippies.  well anyway they had brought their little boy in for a haircut.  This kid was almost 7 years old and he had never had a haircut.  The parents had to get his hair cut before he could go back to school.  This kid cried and screamed the whole time.  His parents just sat there.  I have crohn's disease and was sick at the time.  this brat kicked me in the stomach really hard.  I couldn't even stand up because of the pain.  I told his parents to take him and leave I didn't care that i had only cut half of his hair.  His stoupid mom said that her son is a free spirit and was only expressing himself when he kicked me.  Can you believe this crap?  someone else finished the haircut and I ended up in the hospital for a week.  That's great parenting isnt it.  I have another story regarding another mom letting her son climb the glass retail shelves.  I explained to them that it was dangerous and he didn't need to do it.  She told me that she's a good mom and she was sure we had insurance anyway.  So she didn't appreciate my comment.  Hello?  GLASS, did she not care that her son could have been killed.  I dont know about some people.