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You're not the only one. There is one man who urinates on himself and his wheelchair where I work. I know he can't help it, and I feel bad, but you gag when you pass by him. Working on his hair is sheer torture. In my opinion, I would say there is really nothing you can do about it. How could you tactfully tell someone they smell bad? I don't think there is a good way to do that. Do you own the salon? Are you in danger of actually losing business by having these people as your clientel? Well, if the bad completly outweighs the good, then address the issue to the owner, and let her deal with it the way that she sees fit. Rather than getting the employees involved in a sticky situation that they have no business being in. If you're the owner, this is your responsibility. If it is severely hurting your business, you might have to actually come out and confront the smelly clients. There is no nice way to do this but be blunt in my opinion. But, expect them to be defensive, insulted, or even angry with you. Consider the outcome if they never return, if them not coming back and possibly talking about you to others. Will this actually help or hurt the business? It's up to you to decide. Good luck! |
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