I am not the owner, and I havent had to work on these people, and there is no way that I would. I understand that for the owners this is a hard area. Myself and co-workers are concerned about illness that comes along with poor hygiene. A nail tech freaked out with she had to deal with these people, she has to touch them. She was concerned about scabies. There is no reason I know of that these people dont shower. I dont even know how they can afford to come in the salon so often. I felt the best way to deal with this is just make it really hard for them to get in. We will lose client because of these people. I would be very upset to come in and have to sit next to them to get my nails done!!!