She was in today for her refund, and she didn't bad mouth me like I thought she would. She was telling the manager that I've always been very sweet, very patient, and that it isn't the first time I "screwed up", but I always fixed it. This time, I messed it up too much. She didn't tell her what she told me, that there was nothing wrong with the haircut, but that's ok, it's not like my job was in jeopardy anyway. |