Hi Everyone I don't post often but also have a bit of info on this diversion.... I just pulled the entire line of Redken out of my Salon.  I too am very upset over finding it in other stores.  And to make matters worse there is an ad in the over the counter Celebrity Hairstyles magazines that advertises you can get Redken at your local mass retailer!!!!!!!!!!!!!  It's in print. It's in the magazine!  I called and they said they would look into it.  I haven't heard a word since that has been three weeks!  Needless to say I have never had such poor representation of a professional product in my entire life.  I had to call everytime I wanted to place an order.  Apparently if you are not a Redken Gold Salon than you are not anybody.  I could not even get the company to send me a price list after three requests.  When I call they always promise to fax one and it never came.  I am done with Redken. As for the rest of them being over the counter.  Do they really think that we are that stupid that we do not realize they are back dooring there own products....They have to.  They say that they now have special numbers on there bottles so they can trace each package.  Then why do they keep reappearing???  As professionals we need to all get together and start writing letters and demanding answers.  I'm starting tomorrow, we will see what Redken has to say on my previous call, and I will explain how the line is totally removed from my Salon.  Also I am curious are there any e-bayers out there?  Has anybody put there professional products on e-bay and had there hands slapped?  Or have you heard of that happening to anyone.  I am very curious, my guess is no.  I also belong to another company that has it's strict guidelines it is a fortune 500 company and worldwide.  They have very stringent rules and one is no e-bay.  Yet there is so much of it on e-bay it is unreal.  Now when you have a district manager that is awarded sales based on your profit are they going to turn you in?  No Way, instead they will turn the other way.  Is this what is happening with our Professional lines?  So who regulates all the little TV commercials we hear and the write ups on controlling diversion.  Maybe we should contact  the Attorney General's office and see who is telling the truth and who is not.  Is this called fraud, miss representation of products, Bait and Switch?   As professionals who promote these lines our reputations are on the line and I think we deserve answers. Sorry to go on and on but I for one am very discouraged. We are professionals and deserve that respect.

Susan