The salon I work at has itemized pricing. There is a base price, and very excact add on prices having to do with length, conditioner used, and whether you used the flat or curling iron. They changed to this method, and completley did away with the miscellaneous option or blank slot to avoid both over charging, or descrepancies in indivisual stylist's determinations of price. I think this is not an only fair idea, but easier too. Or so I thought.
It seems that I've been the one getting stuck with answering client's inquries on price, sometimes by chance, or sometimes another stylist asks me to help them. Then, when I do, and if I'm not the one getting to do them, the other stylists get mad at me when I quote too low. I try to be fair, and look at the client's hair, and then the computer carefully before answering. For example, today, this woman asked for a price for a blow out, who didn't even want it washed. I gave her the base price, plus an extra $5.00 for medium length hair. The price didn't even include the flat iron. One stylist refused to do her for that price, and made her wait for me. Saying that I wasn't taking into account the thickness of her hair. I don't even know what to charge for thick hair!!! I squeezed her in between a color, and I was glad to do it, being that we've been slow lately. I wonder why???
I guess the issue for me, is that I prefer to simplify my life, and not nitpick over small stuff. I believe that if I'm nice and fair to people, make them happy, they'll come back, and the money will come. I realize that we're on the cheaper side of the industry, but if you work for them, for whatever reason, you should comply with their rules. Otherwise, maybe this isn't the place for you. And hey, that's ok too! Everyone is different, and no one is forcing you to be anywhere. I want to add that we're in an area where the economy is bad, and this particular stylist isn't used to that. She's moving away from here again soon anyway. Well, I told her I'm not quoting anyone prices anymore, I always seem to be wrong. Am I right or wrong with my price estimations?
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