Oh Erica I feel your pain!!!!!!! I have a salon in my home and i have treated the clients like family.........THAT ENDS NOW!!!!!!!!!! I took a holiday for the first time in the 3 years since i opened and came back to a message that sounded like this.

 

"Hi Donna Im cancelling my next 2 appointments with you because im going to see a stylist that my friend goes to. I need to look fabulous for this wedding so im going to let him cut and colour my hair. See you in September."

 

She can stuff it in september because she is going to give some guy freedom to do what ever he wants after she sits in my place and dictates what im allowed to do to her.!!!!!!!!!!!!!!!

 

The only clients i want are the ones who already think im fabulous. That way i have all the time for them. They are the ones who tip well also.

 

There is very little loyalty anymore. My husband and i went out for dinners with this couple...holy smokes.

 

When i want a day off im taking it. I dont care if there is a wedding...im taking care of myself from now on. No more 6 days a week and all hours of the day!!!!!!!

 

Donna