Hi Nancy... I think freewebs is just having a little difficulty with the sudden huge interest since msn is closing down.  I have my mums group through freewebs and only one of my members had difficulty getting in.  She tried several times from her work email and from her home... then suddenly she was able to get in... she didnt even do anything different.  She hasnt had any problems since.

 

So keep trying... I also found that it likes members to complete their profiles... you dont necessary have to put a pic in but you do need to at least complete the profile and submit it so your membership is completly valid.

 

Thats just what I have found on my site anyway.