Mountain Flyers

>> Hi, We received the Crack the Sky CD yesterday. My son, who is buying it
>> for my husband, tested it and the first track he listened to (Techno
>> Generation) had a skip in it. I'm going to try to get it cleaned at Game
>> Crazy and see if that helps since he badly wants to give this to his dad
>> but if it's still scratched, how can I return it?
>> Thanks,
>> Joni Gonzales

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> You have the option of filing a claim through Amazon's A to Z guarantee
> program (in your order history on the Amazon website). After you do that,
> I
> get an email and I have the opportunity to respond. In this particular
> case, I do not believe that the CD is defective. I ripped the CD to my
> computer right before I sent it to you. Attached is the mp3 for Techni
> Generation -- no skips.

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There may be no skips on the copy of the mp3 you say came from this CD (by
the way, you sent Skin Deep, not Techi Generation), but the CD itself has a
tiny but visible scratch that is making it skip on my son's CD player. We
chose you because your feedback was excellent but your email to me implies
I'm trying to put something over on you? What do you think my ultimate end
game here is anyway? I emailed right away just to let you know in advance
in case there was a problem at Game Crazy or you didn't want me to try to
have the scratch rubbed out - in case you preferred I not touch it. But now
I have to say I'm a little irritated by your attitude. Especially when I
plan to cover the cost and go out of my way to get it cleaned. My 11yo son
saved for six weeks to buy this CD and I don't appreciate your response.

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> The song I sent was Techni Generation. There's a problem with the CDDB.
> When you load the cd into your computer, the titles that come up aren't
> correct. Compare the track numbers and titles on the CD case with the
> track numbers and titles on your computer--you'll see they're different.
> As for the CD itself, some older and/or cheaper cd players do not track as
> well as others. I am not questioning whether the CD skips on the
> particular Cd player you're playing it on. That being said, I do not
> think I am responsible for ensuring that the CD plays in every CD player
> on the market. I played the CD on my stereo player before I ever listed it
> (which I do with every CD I list) and it played fine. I then ripped the
> entire cd to my computer (using the computer's CD-ROM drive; i.e. a
> different CD player), and the entire CD ripped fine. I will send you any
> of the mp3s you want.
>
> As I stated previously, you are free to file a claim through Amazon.

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Thanks for your prompt response. To be honest with you, I do not know what
a CDDB is nor is it relevant. When I clicked the file you sent the computer
played the song "Skin Deep" (I didn't even look at the title until I read
your reply, I just know the CD and know what song plays when I click the
mp3). I suggest you check your sent mail. I'm still trying to figure out
why you think I would make this up - I'm not exactly drowning in extra time
this holiday season to play games with people who sell me things. My
original email was polite and in no way inflammatory so I have no idea why
you immediately assumed I'm lying. Anyway, I take it from your email that
you have no problem with me trying to get the CD fixed since that was my
original intent. Game Crazy has fixed games for us before so I thought I
would give it a shot. I live 20 minutes from you - if you'd like to take a
listen to the CD before I take it to the game store, just let me know.

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