My client is 30-40% grey, and a level 4 naturally.  I have been touching her up with scruples 1N and 4 RG making it a rich brown-violet, then using scruples lightner, oil, red booster for her "highlights" making a red / deep orange highlights......it looked nice.  She said she liked it and that is what she wanted,  now She is coming in tomorrow, and told me she likes the girl on the Pantene commercial with chocolate brown hair and golden light brown highlights.........I am confused how to give her that look and dreading tomorrow.

 

My boss told me to use clairol BW2 with the cheap 20V half mixed with water to make 5volume and mix it together and at the shampoo bowl "shampoo it in" on the mid shaft only for 5 minutes, wash it out, and do her ends, 2-3 minutes, wash it out, and then her roots for 2-3 mintues, and then he said mix any level 6 ash color and put over everything and I should get the results I am looking for........

 

Does that make sense to anyone............Help!