hypothetically, what would we do if a client had no way to pay after receiving services?  call the police?

 

I had a guy once come in and ask the price, we were charging 25 for mens, he stayed for 20 minutes trying to negotiate........he said he wanted to pay like 5 or 7 dollars, I told him I would cut a few hairs of his choice for 5 or 7 dollars.......

maybe you could just color a few of that guys hairs? 

 

Clients you really have to treat like cattle.........sounds harsh but true,  one of my friends/coworker told me a story once............once a upon a time...long long ago......"Edward" worked in a swanky top posh salon in NYC, at the time he was an assistant to "? ...I can't remember his name--Josh for example sake", well on a Friday night the salon had a party........clients came.....everyone was Josh this and Josh that..........well afterwards......Josh hit a tree or something driving home and died......the very next day....Edward was at the salon, and some of the same clients that were at the party the night before......Edward said NOT ONE SINGLE PERSON cared that he died........they freaked out and wanted to know who was going to their hair!

 

Edward from that point forward didn't care for the clients emotionally anymore. his word of advice..treat them like cattle!  Service them, get them in, give good customer service, charge them and get them out......

I charge the same to cut mens and womens hair. The difference comes when they want it styled...it costs more. If I use a fraction of colour for a man I charge less than a womans colour.

 

If someone is going to haggle on the cost they arent gonna tip very well either I presume. Tips do count ......I admit my big tippers get extra consideration.

 

Donna

Alwaysworking.. ,

 

I think most of us have dealt with clients like this at one point or another.. The thing really is to be consistance... If ya do for this client and don't do for that one.. Word gets around and they wanna negociate.. Not saying you do that .. But... ya never know.. 2nd ... The salon I work in does charge less for men than women.. But we actually use the camo color literally for men and it TAKES 10 MIN LITERALLY to process.. That is why it is less.. LESS TIME!!!! If your using avarage haircolor that still takes 25-45 min to process.. HELLO!!! LOL Of course it gonna be the same price..

But I simply tell clients that try to do that with me.. Look take it or leave it.. I worked really hard to obtain my license and title to be a professional.... If you prefer to pay cheaper see if ya can find someone cheaper... Cause I feel it discredits my true ability to make you look your very best.. Not half done!!!

And so there ya have it..!!!!

lol

 

*Sighs* Some clients huh? lol I have quiet a few right now getting pissy with me cause I DON'T MAKE APPTS... LOL I am like look I unfortately don't work in one your upity salons that charge 50$ for a haircut(((BTW- NOTHING WRONG WITH UPITY SALONS THAT CHARGE ALOT.. THEY JUS NEVER WORKED THAT GREAT FOR ME)))).. NOTHING I CAN DO THERE!! LOL ((((FYI- I work for a company salon that does have a program that if ya accumilate 75 % request  and then you can make appts.)))) So I tell them if ya send me more ppl to ask for me.. and help me accumilate 75% request which I am 25% away.. Then I can make appts.. SO??? LOL HELLO!!! LOL Then I can make appts..

Like they just don't get it like they think  you will magically give in if they cause a big enough scence or something!!! NOT!!!! Not always the case lol

 

Well lol I hope ya figured it out.. and got it worked out ne ways now that I rambled on this board... Take care..

~Hugs and Love ~ Leslie