Thanks for replying. I'm glad you see it my way. So far, she has called today, and is going to come in tomorrow afternoon for a refund. The co-worker I was working with last night said she would take care of it (I told the manager I don't want to deal with it). My co-worker was joking and asked what if she said I'm sorry...I like it! We all laughed, and I agree with you, I don't need basket cases for clients, even if she did want to come back. |