Thanks for your honesty Jen. I agree with you, and I feel just as guilty handling it the way that I did, just as much as breaking the tv. It's true, they do replace things that break all time, but I felt the tv might have been a little extreme for them lol. I imagined them packing things in the boxes, with their hands shaking thinking of the money had to spend...it's like pulling teeth getting them to replace anything that cost them out of their own pockets (at least that's what my manager always acts like, which caused me to get that frightened). I would actually have no problem if they wanted to garnish my paycheck to replace the damn thing. I just didn't want to be the one responsible for us no longer having a DVD player. Maybe you and those who told me they would be happy to replace it are right.
I see you've also understand about the two women situation. I'm sure other people would think differently, but in these busy shops...there will always be business tomorrow. I for one, wouldn't dream of putting anyone out, and I would certainly feel more comfortable getting any kind of service done bright and early in the morning when the stylist is fresh and alert. Hey, she probably never worked a day in her life if she can't understand that!