I'm also wondering about the formula you used for her regrowth, and the level of developer? It's also been my experience that when I try to change ash to gold, it turns green, or an off-color. Adding a little bit of red to the formula neutralizes it. I would also insist on the Malibu treatment, to cleanse and strip out anything that might have built up in her hair, including the color attempts, before the next formula. This is very interesting, I would love to get to the bottom of it too! |