There's an opening for a Systems Engineer I am applying for. Would you mind looking at my resume and give me some feedback? I'm not all hot about the format, but I don't know what else to do. Do I go too far back in my job history? Should I drop all that AF stuff?

Anyway, the ad for the job says highly developed knowledge and understanding of networking, server and pc operating systems including Cicso and Microsoft - excellent organizational, administrative and time management skills with special attention to details.

Tell me what my resume says that conveys the above and what is missing. Thanks
___________________________________________________________________________________

Sage,
MCSE, MCP+Internet
1234 MyStreet
Some City, ST
Email address
Home: XXX-XXX-XXXX
Mobile: XXX-XXX-XXX
OBJECTIVE
Systems Engineer

EXPERIENCE
12/2001 �?Present
Where I Work Now
City, ST
Information Technology Specialist II
۰ Maintain Windows 2003 Active Directory network
۰ Support approximately 150 staff users, 200 Public Access terminals
۰ Create, maintain, and document users, computers, group and security policies
۰ Plan and present computer orientation classes for new staff
۰ Maintain computer scheduling & print control modules for public Internet computers
۰ Create and maintain troubleshooting and maintenance documentation
۰ Document Windows servers, workstations, software & licensing
Achievements:
۰ Planned and implemented migration from peer-to-peer network to Windows 2000 domain
۰ Implemented upgrade to Windows 2003
۰ Planned and implemented back-up strategy
۰ Developed, documented and implemented security for public Internet PCs
۰ Implemented upgrades of workstations and associated software
۰ Planned and implemented Group Policies
۰ Planned and implemented migration to DHCP and implemented DDNS

1/2001 �?11/2001
Where I Worked Before
City, ST
Computer Technician/Trainer
۰ Support approximately 300 users and 600 Windows based computers
۰ Coordinate installation and set up of computers, load and install software
۰ Perform software diagnostics on PCs and related equipment
۰ Plan, coordinate, schedule and present computer training classes
۰ Develop and assemble training materials and handouts, evaluate training programs
۰ Conduct assessment for PC training needs and support personal user's groups
۰ Assist and train users on an individual or group basis with various applications or operating systems
Achievements:
۰ Improved response to technical support calls by 30%
۰ Assisted in upgrade from NT 4.0 to Windows 2000 and Active Directory

8/2000 �?12/2000
Micro Dynamics
City, ST
Network Technician
۰ Install networks in small to medium business sites
۰ Troubleshoot, maintain, repair and replace network equipment and peripherals
۰ Troubleshoot, support and train customers in the field and over the phone as necessary
۰ Install Applications, Patches, and Service Packs
۰ Build computers and servers, install the following Operating Systems/Software:
Windows NT, Windows 2000, Windows 9X/Me, Windows CE, Terminal Services, Citrix (MetaFrame) Symantec Ghost

11/1999 - 8/2000
Earthlink
City, ST
Technical Support Representative
۰ Senior technician responsible for troubleshooting network and connection issues on a wide variety of OS's and configurations, requiring an understanding of these various products ranging from Linux to Windows 2000
۰ Communicate technical fixes to the layperson, as well as system administrators
۰ Required the ability to operate in a fast pace environment and quickly adapt to change
۰ On a moments notice, learn a new operating system, mail client, or integrated internet software in order to support customer needs
۰ Supporting Earthlink’s customers required an in-depth knowledge of modems, networks, phone lines and equipment, and the concepts of TCP/IP and IP routing.

8/1985 - 3/1998
Dept of the Air Force, AF Reserve
Some AFB, City, ST

10/1996 to 3/1998
Aircraft Maintenance Inspector/WG-11
Achievements:
Air Force Commendation Medal, Performance Award Jun 97, Notable Achievement Award Dec 97

10/1995 - 10/1996
۰ Unit Self Assessment Team / WG-10
Achievements:
Air Force Commendation Medal Jul 96 Performance Award Sep 96

3/1988 - 10/1995
۰ Aircraft Maintenance Mechanic/WG-10
Related Certifications: USAF Reserve Quality Instructor Nov 94 USAF Reserve Metrics Trainer Sep 95
Achievements:
Maintenance Excellence Award Apr 90
Performance Awards (2) Sep 94, Sep 95

EDUCATION
 College, Some City, ST
93 course units completed, 3.0 GPA Degree not attained