Well I have just about had it with this so called Walmart moneycard.
Last month I put my check on my card and they declined me to use my card.
They said because of the fact that my son's account was deliquent that they wanted to make sure that it was not going to happen to me just because we live at the same address. Now after fighting with them on that. I finally got it to where I can use my card. My son went to put his disability check on his card like he does every month.
Now they are not letting him use his card. They said that it has to be blocked for 30 days before he can use it. Now he cannot pay his bills because they are not letting him us the card. They are saying that there was a transcation made at Food Max without his permisson. Now how can they do that .....I asked , was a debit which would consist of a pin number or was it signed? They would not answer me...All they said was that the money for that transaction was not put back on the card.
But get this....When he went to walmart to cash his check and have it added to the card. There was a balance of 751.08 That means that there was a beginning balance of 1.08. Well after fighting with them for three hours on the phone and them saying that he cannot use his card until he either reports it stolen or to pay the extra $20.00 to get one here within 7 days... I think that they messed up and trying to get him to blame.
So what I did might get me fired.
I wrote a letter to Lee. Scott letting him know what is going on and how as a CSM am I suppose to recommend this card when they are messing me up .....
Then I called a cosumer reports of a local news station. They are going to take over and see if they can help my son get his money back.
It is a shame but I bet you a dime to a dollar that I get fired for this. Or they will find some other reason to fire me....
Okay I will shut up....
What a terrible day off.
LADY