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| | Message 17 of 29 in Discussion |
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The preference menus
Select the "General" button on the left to display the general options page, In the area on the right.
The first section is for overall safety. We recommend that first time users select the following options at a minimum:
| · | "Automatically save log-file" - This will force Ad-aware to make and store a copy of the log file for any scan and/or scan/removal process. If you need technical support following an incomplete or improper removal, we will need to see the details of this file as a starting point to help you determine what may have happened and where to begin formulating our support response. It is important that you have a copy of this file.
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