Yeah, I saw that too and thought it was very kind of them in light of current gas prices. I hope customers don't complain too much. Does anyone plan to make an announcement about it at shows or just let it go until check-out and if people ask then tell?
That explains why they said "updated sales receipts"!!!!!!!!!!!!!!!!!!!!!!!
I never announce the shipping and handling b/c I feel that it is totally unnecessary. Think about it: how many home parties have you been to that the consultant says "Just to let you know our shipping and handling just went up to x amount" ? For me the answer is zero. I just total up their order and give them them the total amount. If someone does happen to say something about shipping I'll say "Oh my goodness! We have a fabulous deal on shipping! It's only $4.25 no matter how big the order!" Because it is a fantastic deal-I just purchased a few things from tastefully simple which I love! and I paid $6.99 for shipping! and that was for products that weigh so much less than ours! Just my two cents...
Oh, I totally agree that we have a GREAT shipping rate despite ever-increasing gas prices. I just was curious how this change would be handled by others. I guess I don't really know how many of our customers know what our shipping rate is. When I'm on the phone with a host giving a total for a guest I say "x is the product amount, 4 dollars for shipping, y in sales tax, and that comes to z total." I like to know where my dollars are going and I guess others do too, so I just do it as a courtesy. Maybe it's a waste of time; I don't know!