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 Message 12 of 12 in Discussion 
From: MSN NicknameSuzannaOR1  in response to Message 10Sent: 1/23/2009 6:00 AM
Bren, I got two responses.  One person suggested going to the help desk and submitting a ticket (request for help), but they said they are backlogged and it could take 2-3 days.  The link is:
Here is a quote from the second response:
It's been a long time since I tried it, but the Forgot Password link in the navigation bar worked well for me the time I had to use it. I believe the trick to making it work is knowing the e-mail address associated with the account.

If the member knows neither her e-mail or password, then the ticket route is necessary.
If you go to  the Navigation bar is up in the top right hand corner.
Hope one of these suggestions helps.  Keep me posted.  You can Email me at:  SuzannaOR  @  Yahoo.  com   (without the spaces, of course )