This is for anyone from the service desk or actually photo lab. What is your return policy on memory cards. My department manager says they must be unopened. Our assistant will take them back even if they are opened. We can't tell if anything is on them (maybe photos if we test it in the picture maker) we can't see any software may be on it or maybe a virus. We have to send them back to claims but we don't get any credit for them. No one will buy them once they have been opened either. The one we had to take back today was a SDHC 8GB card.
This is clearly another one of the millions of items that customers rip us off with. If we don't take back an opened card, then other people in line might think that's stupid--even though they have no idea what a memory card is. Mgmt often feels that it's better to keep such people quiet, because the other folks in the line will probably buy more, if they think your store is easy on returns.
We got some of those locking plastic alarm boxes for memory cards. Electronics uses them for printer ink cartridges, blue ray movies and other easy to steal stuff. It has cut down on our theft a great deal.