Aw man, I'm sorry that you had to go through that. What a pain in the butt. Glad you got a refund and a sorta apology!! Is Braeden upset about his present or does he have a back up plan?
And yeah, how in the world do you sleep with your oven cleaning!? Ours is a self cleaner but we don't have a manual and I'm too paranoid to use it during the day! lol