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We have both "renters" and commission, and EVERYONE gets 10% retail commission, but only if they personally talk about the product the guest buys. If someone decides they want something the technician didn't use, like lotion or a candle, the technician gets nothing. Our salon asks that at the end of each service, the technician and places the products they used at the desk and talks about them...this actually makes the stylist appear more professional as well. We also use "prescription pads" as a written record the guest to can keep to refer to later. Prescription pad also has a spot for a recommended timeframe to return back for another service.
Our salon also tracks how much retail each stylist sells, and we try to improve the return, without sounding bossy or greedy. Main thing to understand is if you sell 1 bottle of shampoo (average price $20) per haircut, you just got a $2.00 and hour raise! It's quite easy to sell $100 to one guest, if you believe in the product.
Our goals are 1 piece per client, or $20 per client...and we are rather successful in getting that, which we love. What the stylists love is the commission check after selling product!
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