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▓▄ MÊSSÄGÊS ▄▓ : My frustrated email to msn
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 Message 1 of 2 in Discussion 
From: MSN NicknameHaislaSunshine  (Original Message)Sent: 9/1/2008 5:03 PM
RE: SRX1074901946ID - MSN
From: Microsoft Customer Support (NTWRK.GRUP.00.00.EN.SYK.MNL.TS.T01.SPT.00.EM@css.one.microsoft.com)
Sent: September 1, 2008 7:24:56 AM
To: Shar -----

Hello Shar, 

 

Thank you for writing back to MSN Groups Technical Support. My name is Zaida. I understand that you are having difficulties accessing all your MSN Groups and you are getting the error message "Hmmm, We Can't Find that Page". I know how frustrating this can be.

 

Shar, the problem that you have described is still being investigated by our product team. Although we do not have a definite time frame as to when this will be resolved, we are engaging additional resources in investigating this problem. Thank you for your patience while we work on this issue.

 

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

 

Sincerely,  

 

Zaida  

MSN Groups Technical Support 





--- Original Message ---
From : "Shar -----"
Sent : Monday, September 01, 2008 2:00:14 PM UTC
To : "Microsoft Customer Support"
Subject : RE: SRX1074901946ID - MSN
 
<STYLE> .ExternalClass .EC_hmmessage P {padding:0px;} .ExternalClass body.EC_hmmessage {font-size:10pt;font-family:Tahoma;} </STYLE> What is up with MSN??????? I have been having difficulty in accessing all of my groups.  When I try to post that stupid page of yours keeps coming up.  Can't you find those drasted pages???????  What problem do you have that makes us so frustrated?  All of the groups that I am in have become so frustrated with your problems because they become our problems too because we can't access our groups.  Can't you fix your glitches?????  I really wish there was another company such as yours that would take on the problems and fix them permanently so we wouldn't have the problems that arise in your big organization.  I created my group to enjoy and yet I have no joys of late!!!!  I just give up because it has been days since you cannot find your pages!!!!!It has been days now that your page keeps coming up and I have to keep retyping and resending them before they even show up in the group.  It has been so frustrating to say the least.

 Shar.


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Reply
 Message 2 of 2 in Discussion 
From: MSN NicknameJEWELSGALORSent: 9/4/2008 2:36 PM
I totally agree with you Shar,and good on you for voiceing your opionion to MSN....
(they didn't give you much of an explaination did they!!!!) as usual.. 
It has gone on now for weeks and i can't ever remember it being quite this bad before,i hope
they can get the problems soved soon as i know it is soooo frustrating when you can't get in
to any of the groups!!! I just give up sometimes when it's really bad and i go and do some
snagging off the internet or i do some cyber housework on my computer,but as you say the
reason we all got into these groups is for the fun but it's not been a lot of fun for us all lately
has it..????  Lets just keep our fingers crossed that they will work on the problem 24/7 and
get us all up and running again like it used to so that things can get back to normal again..
((Hugs~JG))
 
msncrazycat.gif picture by JEWELSGALOR