Did all of you recieve the email about MSN closing down the groups

well i sent an email asking about another question and added that question too here

is their response

 

Hello Darryn,
 
Thank you for writing to MSN Groups Technical Support. My name is Dana and based on your e-mail, an error occurs when clicking on the links to view the Members' information. You also mentioned that you want to know if it is true that MSN Groups will be closed down. I apologize for the inconvenience this issue may have caused you.
 
Regarding the difficulties in viewing the Members' information, please provide us with the following details:
 
- A step-by-step description of what you were doing until you encountered the error
- Nickname of the Members whose information you cannot access
- Screenshot of the page showing the error
 
To obtain a screenshot, follow these steps:
 
1. Open the page that you are having trouble with, and then press the PrintScreen (PrintScrn) button on the keyboard.
2. Open Paint. To do this, here are the steps:
 
a. Click "Start".   
b. Click "All programs".
c. Click "Accessories".
d. Click "Paint".
 
3. Click "Paste" under "Edit". The screenshot will then be pasted to the Paint window.
4. Save the screenshot by clicking on "Save as" under "File".
5. Under "Save as Type", select "JPEG".
6. Name the file, and then save it on your desktop.
7. Attach the screenshot to your reply.
 
It is true that we are planning to close the MSN Groups service on February 21, 2009 and will offer you the opportunity to move your Group to our new partner service, Multiply. We want you to be able to keep your Group together, so we partnered with Multiply to create a migration process that moves your Group to their service to preserve your online community and its history. 
 
The migration method that Multiply has built for you will be ready next week. Once the service is ready, we will send all of our users an e-mail and will post notices within the MSN Groups site with more information, including instructions for beginning the migration process. In the meantime, you can visit http://Multiply.com to get to know the service and see some of the thousands of Groups they host already. 
 
Many users are asking why we are closing MSN Groups. We want to provide our customers with the most current and user friendly technology available today and we made the difficult decision to close the MSN Groups service as part of our overall investment in updating and re-aligning our online services with Windows Live. In the long term, we believe that closing the service is the best way to continue to offer innovative, best of breed services that help you stay in touch with the people you care about. It is very important to us that you still have access to your Group and its data and that is why we have partnered with Multiply, so you can keep your Group going into the future despite the closure of MSN Groups.
 
Between today and February 21, 2009 nothing will change about the MSN Groups service except that we will remove the option to add more storage to your Group. Other features will remain until the service is shut down and you can use it the same way you do today until the date of closure. Watch the site and your e-mail inbox over the next week as we will post updated information there, including a more detailed outline of your options and next steps. 
 
We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.
 
Sincerely,
 
Dana
MSN Groups Technical Support