Selective Inattention: This tactic is similar to and sometimes mistaken for denial. It's when the aggressor "plays dumb," or acts oblivious. When engaging in this tactic, the aggressor actively ignores the warnings, pleas or wishes of others, and in general, refuses to pay attention to everything and anything that might distract him from pursuing his own agenda. Often, the aggressor knows full well what you want from him when he starts to exhibit this "I don't want to hear it!" behaviour. By using this tactic, the aggressor actively resists submitting himself to the tasks of paying attention to or refraining from the behaviour you want him to change. In the story of Jenny and Dawn, Jenny tried to tell Dawn that she was losing privileges because she was behaving irresponsibly. But Dawn wouldn't listen. Her teachers tried to tell her what she needed to do to improve her grade: but she didn't listen to them either. Actively listening to and heeding the suggestions of someone else are, among other things, acts of submission. And Dawn was not a girl who submitted easily. Determined to let nothing stand in her way and convinced that she could eventually "win" most of her power struggles with authority figures through manipulation, Dawn closed her ears. She didn't see any need to listen. From her point of view, she would only have lost some power and control if she submitted herself to the guidance and direction offered by those whom she viewed as less powerful, clever and capable as herself.
Rationalization: A rationalization is the excuse that an aggressor tries to offer for engaging in an inappropriate or harmful behaviour. It can be an effective tactic, especially when the explanation or justification the aggressor offers makes just enough sense that any reasonably conscientious person is likely to fall for it. It's a powerful tactic because it not only serves to remove any internal resistance the aggressor might have about doing what he wants to do (quieting any qualms of conscience he might have) but also to keep others off his back. If the aggressor can convince you that he’s justified in whatever he’s doing, then he is freer to pursue his goals without interference.
In the story of little Lisa, Mary felt uneasy about the relentlessness with which Joe pursued his quest to make his daughter an obedient, all-A student once again. And, she was aware of Lisa's expressed desire to pursue counselling as a means of addressing and perhaps solving some of her problems. Although Mary felt uneasy about Joe's forcefulness and sensed the impact on her daughter, she allowed herself to become persuaded by his rationalizations that any concerned parent ought to know his daughter better than some relatively dispassionate outsider and that he was only doing his duty by doing as much as he possibly could to "help" his "little girl." When a manipulator really wants to make headway with their rationalizations they'll be sure their excuses are combined with other effective tactics. For example, when Joe was "selling" Mary on the justification for shoving his agenda down everyone's throat he was also sending out subtle invitations for her to feel ashamed (Shaming her for not being as "concerned" a parent as he was) as well as making her feel guilty (guilt-tripping her) for not being as conscientious as he was pretending to be.
Diversion: A moving target is hard to hit. When we try to pin a manipulator down or try to keep a discussion focused on a single issue or behaviour we don't like, she’s expert at knowing how to change the subject, dodge the issue or in some way throw us a curve. She uses distraction and diversion techniques to keep the focus off her behaviour, move us off-track, and keep herself free to promote her self-serving hidden agendas.
..............Rather than respond directly to the issue being addressed, Dawn diverted attention to her teacher's and classmates' treatment of her. Jenny allowed Dawn to steer her off track,. She never got a straight answer to the question.
Another example of a diversion tactic can be found in the story of Don and Al. Al changed the subject when Don asked him if he had any plans to replace him. Al focused on whether he was unhappy or not with Don's sales performance - as if that's what Don had asked him about in the first place. He never gave Don a straight answer to a straight question (manipulators are notorious for this). He told him what he thought would make Don feel less anxious and would steer him away from pursuing the matter any further. Al left feeling like he'd gotten an answer but all he really got was the "runaround."
Early in the current school year, I found it necessary to address my son's irresponsibility about doing his homework by making a rule that he bring his books home every night. One time I asked: "Did you bring your books home today?" His response was: "Guess what, Dad. Instead of tomorrow, we're not going to have our test-until Friday." My question was simple and direct. His answer was deliberately evasive and diversionary. He knew that if he answered the question directly and honestly, he would have received a consequence for failing to bring his books home. By using diversion (and also offering a rationalization) he was already fighting with me to avoid that consequence. Whenever someone is not responding directly to an issue, you can safely assume that for some reason, they're trying to give you the slip.
Lying: It's often hard to tell when a person is lying at the time he’s doing it. Fortunately, there are times when the truth will out because circumstances don't bear out somebody's story. But there are also times when you don't know you've been deceived until it's too late. One way to minimize the chances that someone will put one over on you is to remember that because aggressive personalities of all types will generally stop at nothing to get what they want, you can expect them to lie and cheat. Another thing to remember is that manipulators - covert-aggressive personalities that they are - are prone to lie in subtle, covert ways. Courts are well aware of the many ways that people lie, as they require that court oaths charge that testifiers tell "the truth, the whole truth, and nothing but the truth." Manipulators often lie by withholding a significant amount of the truth from you or by distorting the truth. They are adept at being vague when you ask them direct questions. This is an especially slick way of lying omission. Keep this in mind when dealing with a suspected wolf in sheep's clothing. Always seek and obtain specific, confirmable information.
Covert Intimidation: Aggressors frequently threaten their victims to keep them anxious, apprehensive and in a one-down position. Covert-aggressives intimidate their victims by making veiled (subtle, indirect or implied) threats. Guilt-tripping and shaming are two of the covert-aggressive's favourite weapons. Both are special intimidation tactics. One thing that aggressive personalities know well is that other types of persons have very different consciences than they do. Manipulators are often skilled at using what they know to be the greater conscientiousness of their victims as a means of keeping them in a self-doubting, anxious, and submissive position. The more conscientious the potential victim, the more effective guilt is as a weapon. Aggressive personalities of all types use guilt-tripping so frequently and effectively as a manipulative tactic, that I believe it illustrates how fundamentally different in character they are compared to other (especially neurotic) personalities. All a manipulator has to do is suggest to the conscientious person that they don't care enough, are too selfish, etc., and that person immediately starts to feel bad. On the contrary, a conscientious person might try until they're blue in the face to get a manipulator to feel badly about a hurtful behaviour, acknowledge responsibility, or admit wrongdoing, to absolutely no avail.
Shaming: This is the. technique of using subtle sarcasm and put-downs as a means of increasing fear and self-doubt in others. Covert-aggressives use this tactic to make others feel inadequate or unworthy, and therefore defer to them. It's an effective way to foster a continued sense of personal inadequacy in the weaker party, thereby allowing an aggressor to maintain a position of dominance.
When Joe loudly proclaimed any "good" parent would do just as he was doing to help Lisa, he subtly implied that Mary would be a "bad" parent if she didn't attempt to do the same. He "invited" her to feel ashamed of herself. The tactic was effective. Mary eventually felt ashamed for taking a position that made it appear she didn't care enough about her own daughter. Even more doubtful of her worth as a person and a parent, Mary deferred to Joe, thus enabling him to be dominant over her. Covert-aggressives are expert at using shaming tactics in the most subtle ways. Sometimes it can just be in the glances they give or the tone of voice they use. Using rhetorical comments, subtle sarcasm and other techniques, they can invite you to feel ashamed of yourself for even daring to challenge them. Joe tried to shame Mary when she considered accepting the educational assessment performed by Lisa's school. He said something like: "I'm not sure what kind of doctor you are or just what kind of credentials you have, but I'm sure you'd agree that a youngster's grades wouldn't slip as much as Lisa's for no reason. You couldn't be entirely certain she didn't have a learning disability unless you did some testing, could you?' With those words, he "invited" Mary to feel ashamed of herself for not at least considering doing just as he asked. If Mary didn't have a suspicion about what he was up to, she might have accepted this invitation without a second thought.
Playing the Victim Role: This tactic involves portraying oneself as an innocent victim of circumstances or someone else's behaviour in order to gain sympathy, evoke compassion and thereby get something from another. One thing that covert-aggressive personalities count on is the fact that less calloused and less hostile personalities usually can't stand to see anyone suffering. Therefore, the tactic is simple. Convince your victim you're suffering in some way, and they'll try to relieve your distress.
In, the story of Dawn and Jenny, Dawn was good at playing the victim role too. She had her mother believing that she (Dawn) was the victim of extremely unfair treatment and the target of unwarranted hostility. I remember Jenny telling me: "Sometimes I think Dawn's wrong when she says her teacher hates her and I hate her. But what if that's what she really believes? Can I afford to be so firm with her if she believes in her heart that I hate her?" I remember telling Jenny: " Whether Dawn has come to believe her own distortions is almost irrelevant. She manipulates you because you believe that she believes it and allow that supposed belief to serve as an excuse for her undisciplined aggression."
Vilifying the Victim: This tactic is frequently used in conjunction with the tactic of playing the victim role. The aggressor uses this tactic to make it appear he is only responding (i.e. defending himself against) aggression on the part of the victim. It enables the aggressor to better put the victim on the defensive.
Returning again to the story of Jenny and Dawn, when Dawn accuses her mother of "hating" her and "always saying mean things" to her, she not only invites Jenny to feel the "bully," but simultaneously succeeds in "bullying" Jenny into backing off. More than any other, the tactic of vilifying the victim is a powerful means of putting someone unconsciously on the defensive while simultaneously masking the aggressive intent and behaviour of the person using the tactic.
Playing the Servant Role: Covert-aggressives use this tactic to cloak their self-serving agendas in the guise of service to a more noble cause. It's a common tactic but difficult to recognize. By pretending to be working hard on someone else's behalf, covert-aggressives conceal their own ambition, desire for power, and quest for a position of dominance over others. In the story of James (the minister) and Sean, James appeared to many to be the tireless servant. He attended more activities than he needed to attend and did so eagerly. But if devoted service to those who needed him was his aim, how does one explain the degree to which James habitually neglected his family? As an aggressive personality, James submits himself to no one. The only master he serves is his own ambition. Not only was playing the servant role an effective tactic for James, but also it’s the cornerstone upon which corrupt ministerial empires of all types are built. A good example comes to mind in the recent true story of a well-known televangelist who locked himself up in a room in a purported display of "obedience" and "service" to God. He even portrayed himself' a willing sacrificial lamb who was prepared to be "taken by God" if he didn't do the Almighty's bidding and raise eight million dollars. He claimed he was a humble servant, merely heeding the Lord's will. He was really fighting to save his substantial material empire.
Another recent scandal involving a televangelist resulted in his church's governance body censuring him for one year. But he told his congregation he couldn't stop his ministry because he had to be faithful to the Lord's will (God supposedly talked to him and told him not to quit). This minister was clearly being defiant of his church's established authority. Yet, he presented himself as a person being humbly submissive to the "highest" authority. One hallmark characteristic of covert-aggressive personalities is loudly professing subservience while fighting for dominance.
Seduction: Covert-aggressive personalities are adept at charming, praising, flattering or overtly supporting others in order to get them to lower their defences and surrender their trust and loyalty. Covert-aggressives are also particularly aware that people who are to some extent emotionally needy and dependent (and that includes most people who aren't character-disordered) want approval, reassurance, and a sense of being valued and needed more than anything. Appearing to be attentive to these needs can be a manipulator's ticket to incredible power over others. Shady "gurus" like Jim Jones and David Koresh seemed to have refined this tactic to an art. In the story of Al and Don, Al is the consummate seducer. He melts any resistance you might have to giving him your loyalty and confidence. He does this by giving you what he knows you need most. He knows you want to feel valued and important. So, he often tells you that you are. You don't find out how unimportant you really are to him until you turn out to be in his way.
Projecting the blame (blaming others): Aggressive personalities are always looking for a way to shift the blame for their aggressive behaviour. Covert-aggressives are not only skilled at finding scapegoats, they're expert at doing so in subtle, hard to detect ways.
Minimization: This tactic is a unique kind of denial coupled with rationalization. When using this manoeuvre, the aggressor is attempting to assert that his abusive behaviour isn't really as harmful or irresponsible as someone else may be claiming. It's the aggressor's attempt to make a molehill out of a mountain.
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