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Important Announcement Important Announcement
The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
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General : EMAIL FROM MSN
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Recommend  Message 1 of 4 in Discussion 
From: MSN NicknameUma7777  (Original Message)Sent: 10/17/2008 4:45 AM
I just got this from a friend,  I wonder now what is going on. Lots of love, light, hugs and blessings.
 
&, Uma
 
 
 
 
In one of my groups someone who claims they wrote to MSN about the closure received this answer from good ol' Delores.  Makes ya wonder!
 
My name is Dolores and I am a Subject Matter within MSN Groups department. Your e-mail was escalated to me and I would like to assist you with your concern about the information you saw that MSN Groups is closing down and that it will be changed to Windows Live Groups.

I realize how important MSN Groups is to you. I appreciate that you have written to us regarding this.

J, the posting you saw is a hoax. MSN Groups is not closing down and Microsoft has no plans of decommissioning MSN Groups at this time.

Microsoft has no control over email messages, Web sites, or postings that imitate company trademarks, logos, or copyrighted materials. The sources of these hoaxes only attempt to spread malicious rumors about Microsoft and may sometimes even encourage people to divulge personal information willingly. This information is frequently used maliciously or fraudulently. 

To avoid the spread of these types of information, we advise you to delete any email you receive, or disregard postings on MSN Groups regarding this rumor.

Any important announcement from Microsoft about MSN Groups will be posted at the MSN Groups homepage (http://groups.msn.com).

On the other hand, it is true that Windows Live Groups is coming in the future, but it is a separate product. As of this time, we do not have any information yet about the features of Windows Live Groups.

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

Sincerely,

Dolores Subject Matter Expert

MSN Groups Technical Support




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Recommend  Message 2 of 4 in Discussion 
From: AquaSent: 10/17/2008 4:49 AM
ah well whatever it is, I'm sure we will all live through it and we will find each other!  (I thought computers were supposed to make us more efficient?)
 
love
 
aqua

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Recommend  Message 3 of 4 in Discussion 
From: MSN NicknameUma7777Sent: 10/17/2008 8:52 AM
Uma_WitchesWrath-PurplePansy.jpg picture by leprechaunlight
 
Hey I just found out that this email they sent me is an old one of when everyone thought they were going to close a year ago.
I do not why they recycled it and are sending it around again. Anyway they are going to close it  we sent them an email in my sister's group and they sent us this one, so I will post it here for you guys. But I hope you guys stay with the group, we still have three and half month to be together, you can read what i posted about it in my next  Carrie's post that i am posting after this one. Lots of love, light, hugs and blessings.
 
&, Uma
 
 
 I wrote to MSN and they replyed in less than an hour.....
 
 
 

Thank you for writing to MSN Groups Technical Support. My name is Nadia and I understand that you want to know if it is true that MSN Groups are closing down. I realize the importance of addressing this matter.

 It is true that we are planning to close the MSN Groups service on February 21, 2009 and will offer you the opportunity to move your group to our new partner service, Multiply.  We want you to be able to keep your group together, so we partnered with Multiply to create a migration process that moves your group to their service to preserve your online community and its history. 

 The migration method that Multiply has built for you will be ready next week.  Once the service is ready we will send all of our users an email and will post notices within the MSN Groups site with more information, including instructions for beginning the migration process.  In the meantime you can visit http://Multiply.com to get to know the service and see some of the thousands of groups they host already. 

Many users are asking why we are closing MSN Groups.  We want to provide our customers with the most current and user-friendly technology available today and we made the difficult decision to close the MSN Groups service as part of our overall investment in updating and re-aligning our online services with Windows Live. In the long term we believe that closing the service is the best way to continue to offer innovative, best of breed services that help you stay in touch with the people you care about.  It is very important to us that you still have access to your group and its data and that is why we have partnered with Multiply, so you can keep your group going into the future despite the closure of MSN Groups.

 

Between today and February 21, 2009 nothing will change about the MSN Groups service except that we will remove the option to add more storage to your group. Other features will remain until the service is shut down and you can use it the same way you do today until the date of closure.  Watch the site and your email inbox over the next week as we will post updated information there, including a more detailed outline of your options and next steps. 

 

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

 Sincerely 

Nadia

MSN Groups Technical Support


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Recommend  Message 4 of 4 in Discussion 
From: ~So~Sent: 10/17/2008 9:22 AM
 

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