welovepamperedcheftoo

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Monday, January 2 - Sunday, January 8, 2006

This is where you want to be to add your calls to the total!

WE ARE STARTING THE NEW YEAR AT 0. LET'S GET OFF TO A GREAT START!!

FYI: CCC stands for Customer Care Calls.

These CCC can INCLUDE:

Former Customers who you've fallen out of contact, etc. Check to see if they would like to see our new Spring Catalog!

Big MACs (Morning After [Show] Calls) = 24-48 hrs after or even BEFORE SHOW CLOSES WITHIN a WEEK!! Just a way of expressing your gratitude for their purchase @ Suzy Hostess' Show & if there's anything else we could ever do for them please feel free to contact me sorta call!!!

OBCs (Out of the Box Calls) = within 30 days of SHIP DATE to ask 1st of all IF THEY'VE TAKEN THEIR PRODUCTS OUT OF THEIR BOXES & have used them yet??? Ask how things are coming w/their products & if they have any questions. Let them know of the 30 day guarantee of FREE return shipping if they should need, it as well as our FULL ONE-YEAR CUSTOMER SATISFACTION OR YOUR $$ BACK GUANRANTEE ON ALL OUR PRODUCTS!!!

Fair follow-ups, Pamper-A-Biz, or basically anything else (including customers who might be interested in the biz -- initial call only) besides host and recruit calls.

PLEASE NOTE!!

HOST COACHING & RECRUIT CALLS do NOT (I repeat DO NOT!!) COUNT for THIS CHALLENGE!!!

OK, so here are the Rules for this Challenge:

1. WE ALL HAVE 2B HONEST 4 THIS 2 WORK!!

2. The FIRST PERSON to post a reply to this thread will post the NUMBER of CCCalls they've made so far that day.

        eg: 0 + 3 CCC = 3 CCC

        MY RESULTS: 1 Booking + 2 Orders

3. The NEXT PERSON to post a reply to this thread will ADD TO the PREVIOUS poster's NUMBER of CCCalls made so far. We will be keeping a Rolling Total.

        eg: 3 CCC + 2 CCC = 5 CCC

        MY RESULTS: 2 CCC=1 Booking + 1 e-Mail Addy for Newsletter

4. THE CHALLENGE comes in the form of ALL of us trying to BEAT the CCC Challenge ALL TIME HIGHEST GRAND TOTAL!!

        Make sense???

5. By the END of THIS WEEKEND on Sunday we'll be wiping the scoreboard clean & starting all over again on MONDAY!!

6. HOWEVER, WE'RE OUT TO BEAT OUR ALL-TIME WEEK's HIGH WORKING AS A TEAM!

Now ARE YOU ALL Up 4 It???

Are YOU ready 4 some SERIOUS FLYING????

Take a DEEP BREATH............ and

let's go for it!!!

Yep -- answering machines count.

All 3 booked a show !! 2 in Jan. and 1 in Feb. !

2 - booked March shows

2 - asked to call back in a week to pick March/April show date

2 - asked to call back next month

Now if I would just do this more often!!!

I was just calling to touch base.... wasn't "asking" for anything....just trying to get in the habit of calling. It really wasn't as bad as I imagined!

I got 4 answering machines & 3 "live" people.

1 wants recipes for her stone

2 want the new catalog

1 - OBC, not using stoneware so I will send her recipes; also wants to place an order -- son loved nylon whisk so she wants to order him one. She doesn't want to pay $3.50 shipping for just that, so she wants a catalog.

3 answering machines on CCC's

1 I talked to someone and left a message, will call again tomorrow

1 booked for Jan (OBC's)

1 booked for Feb (co-host with another call I made - there were 3 friends)

1 busy ALL night will try again Fri.

Boy it was hard to get started, but once I got on the phone, it's like riding a bike!

I'm very proud of everyi=one picking up the phone -- it is like riding a bike.

2 - OBC --> all were gifts, everyone is happy but don't need anything

2 booked for January

1 tried to get her to book says she doesn't like anything she can't put in the dishwasher (i.e. stones) will work on her

1 call back in Feb to book a show

1 follow up from last fall...said call after holidays - booked for January

1 turned demo into fundraiser

1 Wants to book, but has 3 month old twins so will keep in touch

6 left messages (where IS everyone)

1 booked for early Feb

2 thanks, don't need anything

1 booked for January

I'll keep tryin'....need more on my calendar for jan and feb.

2 bookings: 1 Feb & 1 March

1-not home-will call back this afternoon

2-call back in February for March

Got on for the ride and see how easy it is! These calls were made today (Saturday at about 10 a.m.) not bad response.

1-not ready to book yet call 1st of March

That makes 19 total for the week for me.

1 - Customer Care (She was interested in a show when I met her but since then a friend of hers became a consultant)

1 - Customer care - she is a realtor so I told her about closing gift ideas

1 - Customer care was trying to see if she need fundraiser info and she said No but she wanted to book a show = Booking for Feb (She wants a piece of cookware)

called a doorprize drawing slip from a Christmas bazaar that had marked "maybe" to a show. Her sister in Ohio just had a show and so I am thinking if she wanted a show she probably booked a catalog show from her sister's show, but NO, she wanted to talk about the Pampered Chef Opportunity!!!!! She is going out of town but we have lunch date for Feb 10th!

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