welovepamperedcheftoo

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Monday, May 29 - Sunday, June 4, 2006

This is where you want to be to add your calls to the total!

OUR NUMBER TO BEAT IS 276!!!!

We are starting a new week at 0.

FYI: CCC stands for Customer Care Calls.

These CCC can INCLUDE:

Former Customers who you've fallen out of contact, etc. Check to see if they would like to see our new Spring Catalog!

Big MACs (Morning After [Show] Calls) = 24-48 hrs after or even BEFORE SHOW CLOSES WITHIN a WEEK!! Just a way of expressing your gratitude for their purchase @ Suzy Hostess' Show & if there's anything else we could ever do for them please feel free to contact me sorta call!!!

OBCs (Out of the Box Calls) = within 30 days of SHIP DATE to ask 1st of all IF THEY'VE TAKEN THEIR PRODUCTS OUT OF THEIR BOXES & have used them yet??? Ask how things are coming w/their products & if they have any questions. Let them know of the 30 day guarantee of FREE return shipping if they should need, it as well as our FULL ONE-YEAR CUSTOMER SATISFACTION OR YOUR $$ BACK GUANRANTEE ON ALL OUR PRODUCTS!!!

Fair follow-ups, Pamper-A-Biz, or basically anything else (including customers who might be interested in the biz -- initial call only) besides host and recruit calls.

PLEASE NOTE!!

HOST COACHING & RECRUIT CALLS do NOT (I repeat DO NOT!!) COUNT for THIS CHALLENGE!!! We can make up a SEPARATE CHECK-IN CHALLENGE for that!!

OK, so here are the Rules for this Challenge:

1. WE ALL HAVE 2B HONEST 4 THIS 2 WORK!!

2. The FIRST PERSON to post a reply to this thread will post the NUMBER of CCCalls they've made so far that day.

        eg: 0 + 3 CCC = 3 CCC

        MY RESULTS: 1 Booking + 2 Orders

3. The NEXT PERSON to post a reply to this thread will ADD TO the PREVIOUS poster's NUMBER of CCCalls made so far. We will be keeping a Rolling Total.

        eg: 3 CCC + 2 CCC = 5 CCC

        MY RESULTS: 2 CCC=1 Booking + 1 e-Mail Addy for Newsletter

4. THE CHALLENGE comes in the form of ALL of us trying to BEAT the CCC Challenge ALL TIME HIGHEST GRAND TOTAL!!

        Make sense???

5. By the END of THIS WEEKEND on Sunday we'll be wiping the scoreboard clean & starting all over again on MONDAY!!

6. HOWEVER, WE'RE OUT TO BEAT OUR ALL-TIME WEEK's HIGH of 276!!!!!!!

Now ARE YOU ALL Up 4 It???

Are YOU ready 4 some SERIOUS FLYING????

Take a DEEP BREATH............ and

let's go for it!!!

I'm first!!????? And MSN is finally gonna let me post something!!!

1 - please call back tomorrow

1 - please drop a cattie and host specials by work -- wants to book sometime this summer

1 - LM

1-wants to book for June 22nd but call back on Friday to confirm!

Guess I was "too slow on the draw" (LOL).... here's a correction, then I'm off to delete my first post:

4 + 17 = 21

All FFU calls; I have to call back a few people in the next few days & one into next week. One might place an order then, another one wants me to stop by with a cattie & chat with her cuz she's interested in a cattie show possibly now, & a cooking show later after her remodel of her house!

Whew! I'm pooped!! LOL

Marian

1 scheduled show for June 11th

2 left message on machines

1 follow up on individual order

I need to make some more calls tonight.

2 - to the same person

1 - dropped off a couple of catties to cuz she wants to show our stuff off to her family & friends; she MIGHT do a cattie show, or at the very least order.

28 + 1 = 29

1 - gave her updated info in regards to her order

Marian

I have been working on recruiting and getting all my June shows host coaching lined up, so not a lot of CCCs this week! Two more recruits will be signing this week, though! Oh yeah, and one of my high school classmates died this week, so I was at the funeral and stuff.

2 resolved product adjustment

4 no answer, left messages

1 just great, thanks

2 send a catalog please

44 + 3 = 47

1 - she set up a catty show for 6/22

1 - l/m

1- Recruit lead -I hung up before voice mail came on - How many messages is it too much before it become obsessive? I had left this girl 3 messages in the past week. But she saw her caller id and called me back at 10pm. We are getting together tomorrow to get her signed up. Let's see. This will be #5.

Maleah

Sorry, I read the direction after I posted. I put in a recruit phone call.

46 + 12 = 58

1 - no answer/no answering machine!! ahhhh!!

3 - LM

2 - to same gal in regards to questions about ordering items (once yesterday & once the day before that I forgot about adding on here!)

5 - updates to customers on order status of a delayed show

1- OOB call to a customer who had just received a direct shipped item clear across country today to see how things arrived & let her know of our guarantees (btw, her FC was bought as a gift & sent to her directly by her mother here in So Cal!).

Hopefully, more calls to come....

Marian

Boy are we pathetic this week!

1 customer service--finalized exchange (customer was very happy)

Important Announcement The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
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