welovepamperedcheftoo

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Monday, May 8 - Sunday, May 14, 2006

This is where you want to be to add your calls to the total!

OUR NUMBER TO BEAT IS 276!!!!

We are starting a new week at 0.

FYI: CCC stands for Customer Care Calls.

These CCC can INCLUDE:

Former Customers who you've fallen out of contact, etc. Check to see if they would like to see our new Spring Catalog!

Big MACs (Morning After [Show] Calls) = 24-48 hrs after or even BEFORE SHOW CLOSES WITHIN a WEEK!! Just a way of expressing your gratitude for their purchase @ Suzy Hostess' Show & if there's anything else we could ever do for them please feel free to contact me sorta call!!!

OBCs (Out of the Box Calls) = within 30 days of SHIP DATE to ask 1st of all IF THEY'VE TAKEN THEIR PRODUCTS OUT OF THEIR BOXES & have used them yet??? Ask how things are coming w/their products & if they have any questions. Let them know of the 30 day guarantee of FREE return shipping if they should need, it as well as our FULL ONE-YEAR CUSTOMER SATISFACTION OR YOUR $$ BACK GUANRANTEE ON ALL OUR PRODUCTS!!!

Fair follow-ups, Pamper-A-Biz, or basically anything else (including customers who might be interested in the biz -- initial call only) besides host and recruit calls.

PLEASE NOTE!!

HOST COACHING & RECRUIT CALLS do NOT (I repeat DO NOT!!) COUNT for THIS CHALLENGE!!! We can make up a SEPARATE CHECK-IN CHALLENGE for that!!

OK, so here are the Rules for this Challenge:

1. WE ALL HAVE 2B HONEST 4 THIS 2 WORK!!

2. The FIRST PERSON to post a reply to this thread will post the NUMBER of CCCalls they've made so far that day.

        eg: 0 + 3 CCC = 3 CCC

        MY RESULTS: 1 Booking + 2 Orders

3. The NEXT PERSON to post a reply to this thread will ADD TO the PREVIOUS poster's NUMBER of CCCalls made so far. We will be keeping a Rolling Total.

        eg: 3 CCC + 2 CCC = 5 CCC

        MY RESULTS: 2 CCC=1 Booking + 1 e-Mail Addy for Newsletter

4. THE CHALLENGE comes in the form of ALL of us trying to BEAT the CCC Challenge ALL TIME HIGHEST GRAND TOTAL!!

        Make sense???

5. By the END of THIS WEEKEND on Sunday we'll be wiping the scoreboard clean & starting all over again on MONDAY!!

6. HOWEVER, WE'RE OUT TO BEAT OUR ALL-TIME WEEK's HIGH of 276!!!!!!!

Now ARE YOU ALL Up 4 It???

Are YOU ready 4 some SERIOUS FLYING????

Take a DEEP BREATH............ and

let's go for it!!!

1 - Follow up with past host, booked show for May!

1- Follow up from H & G show last weekend, placed $175 order!

1 - LM with past host (wants piece of cookware)

1 - LM follow up from H & G show last weekend, winner of my drawing

1- Follow up with past host getting married this fall, sick call back in 2-3 days

1 - LM, following up with potential recruit

1 - Talked to someone about possible fundraiser, not interested at this time

1 - Talked to someone about possible fundraiser, set for May 21!

23- Followed up on leads from David's Bridal

2 - Bridesmaid, not bride, will pass on my info

5 - Not home, will follow up in a day or 2

1 - Bad phone number

11 - Not interested in registry or other wedding services

4 - Interested in registry, sending information!

1 call back later (I caught her on her cell phone at work)

Calls from Wednesday

1 follow up in the Fall (due to have a baby in a month)

2 call back tomorrow

1 call back next week for catalog show booking

1 follow up in Jan 2007 (a June 2007 bride)

1 June catalog show booking!

1 - likes stuff, downsizing so doesn't need anything

1 - OBC --> LM

1 - happy with everything

1- 2nd chance to call this lady from the fair & STILL the phone just rings & rings!! (finally just emailed her!)

1- notified her that I had located 3 of the 4 napkin ring sets for her; she was THRILLED @ my CS....THANK YOU WLPCtoo'ers for helping me to shine!! Btw, I gave you all the credit too!!

1 = Catty Show for May or June (still deciding)

1 - Followed up with past host about ordering cookware. Wants after she moves (less to move!), but placed small order.

1- Follow up with outside order customer. Placed small additional order.

1- Follow up with booking lead, trying to decide when she can do show.

1 - Follow up with Fair lead, drawing winner. No order now, but will keep in touch.

1- Follow up with recruiting lead, not home

1 - Follow up with bridal lead, wants info sent.

Followed up with a couple nurses

1-received my e-mail newsletter and really wants to get with me to schedule something but is at work right now

1-called and LM from a booking lead from last weeks show.

1-called to follow up with a woman who said she wanted to host a catalog show in Maine-LM

1- Call back beginning of June to book a show

1- doesn't need anything

1- will call back with order

1-will call to book show when house if finished repairs from Katrina

forgot about 1 description

1 can't host right now

1 call back in mid-June for August booking

3 CCC (all machines )

1- phone kept ringing....AGAIN! ANSWER YOUR

!!!

1- wanted to order @ fair, but now can't since she's leaving for 2 weeks to help her son find a place for college, BUT wants to DEFINITELY order &/or possibly do a show after mid-June when her son graduates!! (I suggested a Send Off to College Show & she likes the idea!)

1- answering machine....AGAIN!

1- follow up call to catalog drop off; will stick w/what she ordered, thanks anyway

Soooo many calls to make from this fair, sooo little time!! ahhhh!!

Not giving up though....

170 + 5 = 175

1- & yet ANOTHER phone kept ringing! HELLO??? ANSWER YOUR

!!!

2- FFU (Fair Follow Up calls)

2- different times today to a ONE VERY HAPPY customer with the customer service I provided

I think this week I've broken my personal best with the volume of calls I've been making!!

And I'm STILL not done yet.....like the "Energizer Bunny": I'll keep going & going & going &......LOL

Marian

1 HC call. Moved party date back one week b/c of her move to new house.

Important Announcement The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
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