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Important Announcement Important Announcement
The MSN Groups service will close in February 2009. You can move your group to Multiply, MSN’s partner for online groups. Learn More
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General : MSN Groups closing a Hoax?
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 Message 1 of 7 in Discussion 
From: MSN NicknameExhaustedSoul24  (Original Message)Sent: 10/17/2008 6:06 AM
This is from another group I'm in...Maybe you can look into this further Management? Find out for certain?
 
This was on another group I belong to . . .
 
There is an email circulating around msn groups, claiming to be from an MSN administrator. The email says msn is closing groups and that people should begin to move their groups over to a competitor. The link to that competitive website is given in this email AND they also claim they are affiliated with microsoft.
 
I wrote to MSN and they are saying this is a hoax.
DO NOT move your groups over to this other service.
MSN groups are not going anywhere and they have no intentions of closing them.
 
I deleted the other topic because the title was misleading, and because it contained the link to this other provider. Which I know nothing about and do not know if it is safe for our members to click on.
 
Stay calm, everyone.
MSN groups are here to stay.
MSN charges advertisers their premium rates to advertise on their groups. They arent foolish enough to close them AND pass on free business to another company.
 
Justice


 
This is an email FROM a real MSN support contact person.
 
 

My name is Dolores and I am a Subject Matter within MSN Groups department. Your e-mail was escalated to me and I would like to assist you with your concern about the information you saw that MSN Groups is closing down and that it will be changed to Windows Live Groups.

I realize how important MSN Groups is to you. I appreciate that you have written to us regarding this.

J, the posting you saw is a hoax. MSN Groups is not closing down and Microsoft has no plans of decommissioning MSN Groups at this time.

Microsoft has no control over email messages, Web sites, or postings that imitate company trademarks, logos, or copyrighted materials. The sources of these hoaxes only attempt to spread malicious rumors about Microsoft and may sometimes even encourage people to divulge personal information willingly. This information is frequently used maliciously or fraudulently. 

To avoid the spread of these types of information, we advise you to delete any email you receive, or disregard postings on MSN Groups regarding this rumor.

Any important announcement from Microsoft about MSN Groups will be posted at the MSN Groups homepage (http://groups.msn.com).

On the other hand, it is true that Windows Live Groups is coming in the future, but it is a separate product. As of this time, we do not have any information yet about the features of Windows Live Groups.

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

Sincerely,

Dolores

Subject Matter Expert

MSN Groups Technical Support



First  Previous  2-7 of 7  Next  Last 
Reply
 Message 2 of 7 in Discussion 
From: MSN NicknameZephyr·Sent: 10/17/2008 5:38 PM
This is the reply to an older hoax from about a year ago. It's true...msn groups are going to become a thing of the past by next February.
I've been moving one group over to mutiply...if you can figure out facebook and my spaces..then you will have no problems there. There are many more useful tools that one can utilize in multiply..tools that I do appreciate. Of course...some of what I'm doing can leave me a tad confused..such as scanning attachements and songs for virus's!! I'll get that figured out today...how to make certain that anything that is posted is clean.
I also like that there is a box to edit html codes..means that one can post links to such other sites that one would like to share.
Multiply is still in the beta form presently...but to be truthful, I'm liking it a lot more with each time I get in there and just mosey around a bit....

Reply
 Message 3 of 7 in Discussion 
From: MSN NicknameJacobs_TroubleSent: 10/18/2008 7:28 AM
I wouldn't panic but I can hardly wait. MSN won't be tossing this network any time soon but when the time comes, I'm confident that we'll have the option of transfering over to WINDOWS LIVE GROUPS anyway. If they're anything like some of the formats I've fiddled around with already then I look forward to it. I'm chiefly a microsoft guy so I'll probably go that way and let the chips fall where they may.
 

Reply
 Message 4 of 7 in Discussion 
From: MSN NicknameZephyr·Sent: 10/18/2008 5:39 PM
With all the issue's over the past year with msn groups..a change is needed. Where ever we end up will be an improvement..

Reply
 Message 5 of 7 in Discussion 
From: MSN NicknameJacobs_TroubleSent: 10/18/2008 5:57 PM
lol... "MULTIPLY"....  I guess some groups won't be joining those guys any time soon for fear of breaking some non-existent law. After all... If two married women join they'll be in the transgression. :::chuckles:::

Reply
 Message 6 of 7 in Discussion 
From: MSN NicknameJacobs_TroubleSent: 10/19/2008 3:42 PM
ATTENTION: THIS IS NOT A DRILL.
 
IT'S OFFICIAL. I WENT DIRECTLY TO THE SOURCE...
(Which is something, I find, that is in my nature.)
 
Please read the following copy of the e-mail I received from technical support for MSN GROUPS:
 
RE: SRX1082163233ID - Sympatico / MSN Groups
Sent:
October 18, 2008 4:00:21 PM

Hello Edward,    

Thank you for writing to MSN Groups Technical Support. My name is Alvin and I understand that you are inquiring about the closure of MSN Groups. I realize the importance of addressing your concern.

It is true that we are planning to close the MSN Groups service on February 21, 2009 and will offer you the opportunity to move your Group to our new partner service, Multiply. We want you to be able to keep your Group together, so we partnered with Multiply to create a migration process that moves your Group to their service to preserve your online community and its history.

The migration method that Multiply has built for you will be ready next week. Once the service is ready we'll send all of our users an e-mail and will post notices within the MSN Groups site with more information, including instructions for beginning the migration process. In the meantime you can visit http://Multiply.com to get to know the service and see some of the thousands of Groups they host already.

Many users are asking why we are closing MSN Groups. We want to provide our customers with the most current and user-friendly technology available today and we made the difficult decision to close the MSN Groups service as part of our overall investment in updating and re-aligning our online services with Windows Live. In the long term we believe that closing the service is the best way to continue to offer innovative, best of breed services that help you stay in touch with the people you care about. It's very important to us that you still have access to your Group and its data and that is why we have partnered with Multiply, so you can keep your Group going into the future despite the closure of MSN Groups.

Between today and February 21, 2009 nothing will change about the MSN Groups service except that we will remove the option to add more storage to your Group. Other features will remain until the service is shut down and you can use it the same way you do today until the date of closure. Watch the site and your e-mail inbox over the next week as we will post updated information there, including a more detailed outline of your options and next steps.

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for using MSN Groups.

Sincerely,    

Alvin    

MSN Groups Technical Support        


DID YA'LL CATCH THAT FINE PRINT???

MSN GROUPS WILL STILL BE OPERATING AFTER FEBRUARY. THE ONLY THING THEY'RE CHANGING IS THE ABILITY TO ADD (not "multiply" lol ) MORE STORAGE. THAT MEANS GROUPS WILL BE REMAINING INDEFINATELY (with limited storage). So if any of you just happen to catch HENNY PENNY running on by and screaming "the sky is falling" just give her a valium and a pat on the poh-poh and send her on her way. ::::chuckles:::


Reply
 Message 7 of 7 in Discussion 
From: MSN NicknameJacobs_TroubleSent: 10/20/2008 1:55 AM
 Okay... maybe after February (2009) they'll all be shut down permanently. We still have lots of time. So hang in there and hold fast, make hard drive copies of your more precious compositions. Me, I'm excited! I look forward to this new change that will likely free us from alot of unecessary bugs and will likely comply with my new O/S a whole lot better!
 
 PRAISE YE THE LORD!

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